OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What Countries Do You Ship to ?

We ship to the following countries:

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom

What is Your Volume Discount ?

If you order more than one product, you get a discount depending on the total number of products. It does not matter if these are of the same type. For example, you can order a Tretiheal 0.025% and an A-ret 0.1% and you get a discount because you order 2 products. Our Volume Discount is:

Number of products Price per product   
1
2
3
4
5
6 or more
 € 25,00
€ 22,50
€ 21,25
€ 20,00
€ 18,75
€ 17,50
What's the expiry Date on The Products ?

We Don't have Any Products Below 2026 Expiry date. We stock product with at-least a year before expiry Date.

 
 
 
 
 
How Do you store and Send Products ?

The tretinoin is stored in an air conditioned room, so that it does not get too hot.

The package is sent in a letterbox package, so you don’t have to be home when the package is delivered.

 
 
 
What If i Don't Receive My Order ?

The packages are sent with a tracking number. If the package does, according to the tracking, not arrive in a reasonable time, we will resend the order. We will Reship Your Order if it gets stuck at the custom or Lost by Delivery Service.

 
 
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS